Thank you for your interest in our website. The protection of your personal data is important to us. In the following, you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.
Responsible body within the meaning of data protection law
Contact details of the data protection officer
Data processing by visiting our website
When you visit our website, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:
- Visited domain
- date and time of the request
- page from which the file was requested
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- IP address of the requesting computer
- Transmitted data volume
We collect the listed data to ensure a smooth connection establishment of the website and to enable a comfortable use of our website by the users. In addition, this log file serves the evaluation of system security and stability as well as administrative purposes.
The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f DSGVO.
For reasons of technical security, in particular to prevent attempts to attack our web server, these data may be temporarily stored by us. It is not possible for us to draw conclusions about individual person on the basis of this data. After seven days at the latest, the data is made anonymous by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. These data are not evaluated in anonymous form except for statistical purposes. These data are not combined with data from other data sources.
Contact form and contact by e-mail
If you send us enquiries via contact form or e-mail, your details from the enquiry form or your e-mail and surname, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. These data can be passed on to our international partners (Sales, Service or Schooling) for processing. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 letter f DSGVO and, if applicable, Art. 6 para. 1 letter b DSGVO, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your inquiry, provided that there are no legal storage obligations to the contrary.
You have the possibility to register for certain services provided on our website and thus create a user profile. We collect and use the following personal data during registration and setup:
- First name, surname, salutation
- User's e-mail address
- date and time of registration
In addition, voluntary information can be provided (e.g. telephone number etc.). Mandatory data provided for the purpose of registration are marked with an asterisk in the input mask as a mandatory field. With your user account you will have the possibility to use further parts of our website and to log in for the offers you have purchased. If consent is given, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO or Art. 6 para. 1 lit. b DSGVO, insofar as the processing is necessary for the provision of the requested services. Your data will be deleted as soon as the user account on our website is deleted and insofar as there are no legal storage obligations. You can usually change and/or delete your user account, including the data you have provided, directly in your user account after logging in or by sending a message to the responsible person named at the beginning.
To access our online shop, we offer the option of registering to create a customer account by entering personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. When registering for a customer account, we store the following data necessary for the conclusion and fulfilment of the contract:
- last name
- street address
A registration of the user is necessary to fulfil the contract or to carry out pre-contractual measures or to provide the desired services. The legal basis for the processing of data is Art. 6 para. 1 lit. b DSGVO. The data will be deleted when the data is no longer required for the execution of the contract. Even after conclusion of the contract, it may be necessary to store personal data of our contractual partners in order to fulfil contractual or legal obligations. As a user you have the possibility to cancel the registration at any time. Premature deletion of data is only possible if there are no contractual or legal obligations to the contrary.
Our website uses Google Analytics, a web analysis service of Google Inc. (,,Google"). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO and § 15 Para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
A click on the following button prevents the collection by Google Analytics by setting an opt-out cookie
Information on the handling of user data at Google Analytics can be found in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=en
Social media links
Social networks (e.g. Facebook, Twitter and Xing) are only integrated on our website as links to the corresponding services. After clicking on the integrated text/image link you will be redirected to the page of the respective provider. Only after forwarding is user information transmitted to the respective provider. For information on the handling of your personal data when using these websites, please refer to the respective data protection regulations of the providers you use.
In some cases, cookies are used to simplify website processes by saving settings (e.g. the provision of already selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed using the following links for the respective browser:
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- Opera: http://help.opera.com/Windows/10.20/de/cookies.html
You can also individually manage the cookies of many companies and features used for advertising. Use the corresponding user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices
Most browsers also offer a "Do Not Track" feature, which allows you to indicate that you do not want to be "tracked" by websites. When this feature is enabled, your browser tells advertising networks, websites and applications that you do not want to be tracked for behavior-based advertising and the like. Information and instructions on how to edit this function are available from the links below, depending on the provider of your browser:
- Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
- Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
- Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
- Opera: http://help.opera.com/Windows/12.10/de/notrack.html Safari: https://support.apple.com/kb/PH21416?locale=de_DE
Please note that when cookies are deactivated, the functionality of this website may be limited.
Data transfer and recipient
Your personal data will not be passed on to third parties unless
- we have explicitly pointed this out in the description of the respective data processing.
- you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO and
- this is required pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO for the processing of contractual relationships with you.
We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded order processing contracts in accordance with Art. 28 DSGVO, if necessary. These are service providers for web hosting, sending e-mails and maintaining and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.
Duration of storage of personal data
The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is necessary for contract fulfilment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you make use of your right of revocation or objection.
In the following you will find information on the rights of data subjects that the applicable data protection law grants you vis-à-vis the person responsible with regard to the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details.
The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 DSGVO.
The right to request the deletion of your personal data stored with us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
The right, pursuant to Art. 18 DSGVO, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection to the processing pursuant to Art. 21 DSGVO.
The right, in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible.
The right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of residence or work.
Right to revoke consent granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;
Right of objection
If your personal data are processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data in accordance with Art. 21 DSGVO, insofar as this is for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to firstname.lastname@example.org.